Delete your account
Ask IDPForge support to permanently delete your workspace and its data. Deletion is handled by email and is not reversible.
Account deletion is handled by the IDPForge support team, not from a self-service screen. You request it by email; the team verifies the request and removes the workspace and its data.
Workspace owners and admins. Deleting an account removes it for everyone in the workspace, so make the request from an account admin.
Deleting an account is irreversible. The workspace, its pipelines, schemas, taxonomies, jobs, documents, API keys, and remaining credits are removed and cannot be recovered. Export anything you need to keep first.
1. Email your deletion request
Send an email to support@idpforge.ai from the address you use to sign in as an admin. Include:
- The workspace or organization name you want deleted.
- Confirmation that you understand the deletion is permanent.
Do not include passwords, API keys, or card details in the email — support verifies your request without them.
2. Confirm and hand off
Support confirms that the request comes from an account admin, cancels any active subscription so you are not billed further, and then removes the workspace and its data. You receive a confirmation once the account is deleted.
Edge cases
- Active subscription. Cancel or let support cancel your monthly spend as part of the deletion so no further charges are raised. Unused credits are not refunded on deletion.
- Data already ages out. Jobs and their documents are retained for 24 hours regardless — deletion removes the account and everything else tied to it. See Monitor jobs.
- Just rotating access? If you only need to stop a key or a person rather than delete the account, revoke the key instead — see Generate an API key.